"Betty is a force of nature"
"It was always a great challenge for me to manage my daily life alone. Especially since I'm not so good on my feet anymore, everyday things like shopping or cleaning have become a real burden. Friends and family wanted to help me, but I didn't want to be a burden to anyone. I felt increasingly isolated and helpless.Then Betty came into my life. What was immediately different: Betty knew from the beginning that I was a lesbian - and it was never an issue that stood between us. No frowns, no uncomfortable questions, just understanding and respect. It felt good to have someone by my side who accepted my life story without prejudice. Since then, so much has become easier. She is not only my support in the household - she has become like a friend to me.
"Thanks, Betty, for being here!"
We laugh a lot together, and Betty has a wonderful sense of what I need without me having to say it. She knows when it's time to get the vacuum cleaner, but also when I simply need someone to talk to. Betty brings so much warmth and joy into my everyday life that I look forward to the little things again – a walk together, a chat over a cup of tea, or even sorting my documents together.What particularly moves me: With Betty, I feel like I can be completely myself. She accepts me with all my quirks and truly listens to me. That gives me back a piece of independence and dignity that I thought I had long lost. I never thought that someone like Betty could give me back so much of my old life.
Respect & Queer Sensitivity
You don't have to explain yourself. We ensure a non-discriminatory approach and a good feeling in your home.
Everyday relevance & Flexibility
You receive practical support that is fully oriented to your everyday life. We know that every day is different and want to offer you exactly the help you need, without overwhelming you.
Clear agreements
Together we clarify needs, scope, and process, so that support becomes reliably plannable.
What makes us special – From the community – for the community
LGBTI* people in particular frequently report discrimination, lack of sensitivity, and a lack of understanding in household services and care contexts. We know these experiences from our own lives – as lesbian, gay, bi, trans, and intersex people and from our many years of work in the field of care and counselling. We founded AlleFarben Alltagshilfe to offer reliable, discrimination-free, and diversity-sensitive support. Our work is based on respect, transparency, and the knowledge of how important a safe space in one's own home is.
We are part of the LGBTI* community.
We know what matters when trust and respect are non-negotiable – and we work in a way that you don't have to explain yourself.
Experience in care and consulting
More than 10 years of experience in care consulting and counseling contexts, including gay counseling. Many of our team members have worked in care and bring practical knowledge.
Networked
We are networked in Berlin and nationwide to make queer care and queer-sensitive daily help visible – We are in exchange with BISS e. V., RUT Berlin, LesLeFam, Mann-O-Meter, Schwulenberatung etc.
Visible
We regularly bring the topic to the public – e.g. in specialist articles in the Siegessäule, at specialist events, in the nursing podcast "Mein Pflegecafé" and in nursing training.
Committed
We are involved in exchanges with politicians and specialist bodies, e.g. with state care officers, and contribute to strategies and measures for greater safety of queer people in the healthcare system.
Why AlleFarben Daily Help?
Your advantages with queer-sensitive everyday help in Berlin
§ 45a SGB XI recognized
As a recognized offer for support in everyday life, you can bill many services through long-term care insurance benefits (e.g., relief amount).
Available city-wide in Berlin
We are there for you in Berlin! Our focus is on respectful and personal care that is precisely tailored to your needs.
Sensitivity & Respect
Our helpers are specially trained to understand and respect the needs of the LSBTIQ+ community.
Matching your everyday life
Together we discuss which services you need and what rhythm suits you best.
Local reference
We are well connected in care and support structures. In this way, we bring the topics of everyday help and queer care further into the community, to other support services and into politics.
Security & Trust
All our employees are carefully selected, trained, and possess the necessary qualifications.
Testimonials from our customers
Stories from people who would like to share their experiences with our everyday help.
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our services.
01
How do you ensure that lesbian customers don't feel pressured to explain themselves – especially in their own homes?
We start with a clear agreement: How would you like to be addressed, which topics are private, and what should never happen during contact (e.g., follow-up questions, evaluations, uncomfortable "small talk" situations). Of course, you can talk about everything that is important to you. Queer-sensitive work here means: Respect without special treatment. At the same time, we ensure discretion in the residential environment so that you don't have to justify yourself in the hallway or to neighbors.
02
What happens when you get to know someone – and how do you know if you're a good human match?
The getting-to-know-you phase is about whether you feel comfortable with the daily helper and if trust can develop – in other words, whether the collaboration is personally harmonious. In addition to practical questions (What tasks relieve you? At what pace? What boundaries apply in the kitchen/bathroom/bedroom?), it's important how you interact with each other: Are you listened to attentively? Are your wishes respected? Is the person friendly, calm, and reliable in communication? You can clearly state what you need to feel safe (e.g., fixed times, no surprises, clear agreements). If it doesn't feel right, a change is not a failure, but a sensible quality decision.
03
How is support planned to strengthen independence instead of disempowering?
Good daily help does not take on "everything," but the right things: Together, we prioritize tasks that save energy and increase safety (e.g., errands, tidiness, mail, household). You decide what you still want to do yourself and where support makes sense. The goal is for you to gain more leeway – for peace, social contacts, or health. If you wish, we can establish small routines (e.g., 15 minutes of tidying per appointment) that stabilize in the long term without overwhelming you.
04
What support is typical for isolation and withdrawal – without sounding like "therapy"?
Many people initially want very practical help and, incidentally, human presence, without pressure. This can be accompaniment to appointments, a walk, or support with letters – with calm, respectful communication. It is important that you set the pace and that conversations do not feel like an "interrogation." Everyday help can thus facilitate social participation without you having to explain or open up if you don't want to.
Your inquiry to us
Let's talk about your situation and find support.
We are there for you when you need us. Whether you are looking for help with household chores, an escort to appointments, or support with organization and paperwork: Our everyday helpers are there for you. Together we will find a solution that suits you and your everyday life.
We offer queer‒sensitive everyday support for all Berliners ‒ with a special focus on the LSBTIQ+ community and their supportive individuals.
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