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Experience Report

Betty is a force of nature. "How Betty makes my everyday life easier"

Renate (81) tells how Betty makes her daily life easier – with respect, queer sensitivity, and reliable support at home.

Lächelnde ältere Frau mit grauem Haar, Brille und blauem Blumenmuster-Oberteil vor grünem Hintergrund.

"Betty is a force of nature"

"It was always a great challenge for me to manage my daily life alone. Especially since I'm not so good on my feet anymore, everyday things like shopping or cleaning have become a real burden. Friends and family wanted to help me, but I didn't want to be a burden to anyone. I felt increasingly isolated and helpless.Then Betty came into my life. What was immediately different: Betty knew from the beginning that I was a lesbian - and it was never an issue that stood between us. No frowns, no uncomfortable questions, just understanding and respect. It felt good to have someone by my side who accepted my life story without prejudice. Since then, so much has become easier. She is not only my support in the household - she has become like a friend to me.

Eine lächelnde Frau hilft einer älteren Frau beim Treppensteigen.Eine Frau gießt eine rote Geranie mit einer blauen Kanne, während eine ältere Frau danebensteht.

"Thanks, Betty, for being here!"

We laugh a lot together, and Betty has a wonderful sense of what I need without me having to say it. She knows when it's time to get the vacuum cleaner, but also when I simply need someone to talk to. Betty brings so much warmth and joy into my everyday life that I look forward to the little things again – a walk together, a chat over a cup of tea, or even sorting my documents together.What particularly moves me: With Betty, I feel like I can be completely myself. She accepts me with all my quirks and truly listens to me. That gives me back a piece of independence and dignity that I thought I had long lost. I never thought that someone like Betty could give me back so much of my old life.

Eine lächelnde Frau hilft einer älteren Frau mit Brille und grauem Haar beim Schreiben am Tisch.

What you get with AlleFarben

We offer you practical help and a diverse approach. We are respectful and discuss everything clearly with you so that you can feel safe in your home.

Ein älterer Mann in einem tropischen Hemd blättert in einem Sammelalbum an einem vollgestopften Schreibtisch.

Respect & Queer Sensitivity

You don't have to explain yourself. We ensure a non-discriminatory approach and a good feeling in your home.

Zwei ältere Frauen in einer Küche; eine lächelt mit einer Tasse Kaffee, die andere bereitet Kaffee zu.

Everyday relevance & Flexibility

You receive practical support that is fully oriented to your everyday life. We know that every day is different and want to offer you exactly the help you need, without overwhelming you.

Glücklicher Mann mit Glatze telefoniert am Schreibtisch vor einem Computer.

Clear agreements

Together we clarify needs, scope, and process, so that support becomes reliably plannable.

From the community – for the community

What makes us special – From the community – for the community

LGBTI* people in particular frequently report discrimination, lack of sensitivity, and a lack of understanding in household services and care contexts. We know these experiences from our own lives – as lesbian, gay, bi, trans, and intersex people and from our many years of work in the field of care and counselling. We founded AlleFarben Alltagshilfe to offer reliable, discrimination-free, and diversity-sensitive support. Our work is based on respect, transparency, and the knowledge of how important a safe space in one's own home is.

Mann hält Schild mit "Vielfalt Leben Vielfalt Pflegen" in Menschenmenge bei einer Parade.

We are part of the LGBTI* community.

We know what matters when trust and respect are non-negotiable – and we work in a way that you don't have to explain yourself.

Experience in care and consulting

More than 10 years of experience in care consulting and counseling contexts, including gay counseling. Many of our team members have worked in care and bring practical knowledge.

Networked

We are networked in Berlin and nationwide to make queer care and queer-sensitive daily help visible – We are in exchange with BISS e. V., RUT Berlin, LesLeFam, Mann-O-Meter, Schwulenberatung etc.

Visible

We regularly bring the topic to the public – e.g. in specialist articles in the Siegessäule, at specialist events, in the nursing podcast "Mein Pflegecafé" and in nursing training.

Committed

We are involved in exchanges with politicians and specialist bodies, e.g. with state care officers, and contribute to strategies and measures for greater safety of queer people in the healthcare system.

Why AlleFarben Daily Help?

Your advantages with queer-sensitive everyday help in Berlin

§ 45a SGB XI recognized

As a recognized offer for support in everyday life, you can bill many services through long-term care insurance benefits (e.g., relief amount).

Lächelnde ältere Frau mit Brille schreibt am Tisch, während eine jüngere Frau daneben sitzt.

We are proud of the positive feedback from our clients, who value our empathetic and professional support.

4.9/5

Based on the last customer survey from 11/2025 with over 120 responses.

More reviews here

Available city-wide in Berlin

We are there for you in Berlin! Our focus is on respectful and personal care that is precisely tailored to your needs.

Sensitivity & Respect

Our helpers are specially trained to understand and respect the needs of the LSBTIQ+ community.

Matching your everyday life

Together we discuss which services you need and what rhythm suits you best.

Local reference

We are well connected in care and support structures. In this way, we bring the topics of everyday help and queer care further into the community, to other support services and into politics.

Security & Trust

All our employees are carefully selected, trained, and possess the necessary qualifications.

Testimonials from our customers

Stories from people who would like to share their experiences with our everyday help.

Renate tells us how, with Betty's support, she now receives reliable and respectful help at home.
Renate (81)Renate (81)Senior | Berlin
To the experience report
Jürgen reports how the support helps him in everyday life. The regular support helps him to carry out daily tasks and contributes to more independence and a higher quality of life.
Jürgen (76)Jürgen (76)Living with HIV since 1988 | Berlin
To the experience report
Sasha explains how supportive guidance helps to create everyday structures without being overwhelming.
Sasha (26)Sasha (26)ME/CFS changed everything | Berlin
To the experience report
They are married and live with their 7-year-old son Lio, who has ADHD. They report how reliable everyday help relieves their family and allows them more peace and structure in everyday life.
Kathi (41) and Stefanie (48)Kathi (41) and Stefanie (48)with her son Lio | Berlin
To the experience report
Good to know

Frequently Asked Questions

Here you will find answers to the most frequently asked questions about our services.

We start with a clear agreement: How would you like to be addressed, which topics are private, and what should never happen during contact (e.g., follow-up questions, evaluations, uncomfortable "small talk" situations). Of course, you can talk about everything that is important to you. Queer-sensitive work here means: Respect without special treatment. At the same time, we ensure discretion in the residential environment so that you don't have to justify yourself in the hallway or to neighbors.

Your inquiry to us

Let's talk about your situation and find support.

We are there for you when you need us. Whether you are looking for help with household chores, an escort to appointments, or support with organization and paperwork: Our everyday helpers are there for you. Together we will find a solution that suits you and your everyday life.

  • Individual daily assistance throughout Berlin
  • Reliable everyday help
  • Transparent pricing, no hidden costs