Experience Report
"One room after another"
We are Kathi (41) and Stefanie (48), married, in love, happy, and often just tired. Our son Lio is 7 years old and has ADHD.
Zwei lächelnde Frauen machen ein Selfie mit einem Baby.
"One Room After Another"
We are Kathi (41) and Stefanie (48), a lesbian couple, and we have a child, Lio (7), with ADHD. We love our family life – and at the same time, there are days when it feels like everything is happening at once: school, appointments, arguments over socks, sudden anger, then great closeness again. Not because Lio "doesn't want to," but because stimuli, impulses, and emotions are sometimes faster than all plans.What exhausted us most was this constant feeling of never being finished. You tidy up briefly, turn around – and it's chaos again. And the messier it gets, the harder it becomes for everyone: for Lio, because it's even more stimuli. For us, because we always feel like we're falling short.Then Hatice came as a daily helper. And Hatice didn't give long speeches. Hatice just started – calmly, kindly, clearly. Hatice does one room with each visit. Not five things at once, not "we really need to get this done properly now," but: one room is truly finished. That sounds small, but it's huge. A tidy living room or a clean kitchen changes the mood in the whole home.And the second thing that immediately helped us: Hatice also plays with Lio sometimes. Just like that. Without a program, without a pedagogical tone, without judgment. Sometimes it's 20 minutes where we can catch our breath. A coffee, a moment to sit, a moment of quiet. And Lio feels: There is someone who is there, without demanding anything.
Frau in blauer Kleidung spült Geschirr in einer Küche mit Fenster.
Frau in Jeans und blauem T-Shirt staubsaugt einen blau-weiß gestreiften Teppich in einem Kinderzimmer.
Zwei Frauen spielen mit einem Baby auf dem Boden, während eine Frau im Hintergrund ein Zimmer aufräumt.
Small steps, big impact
Since Hatice arrived, we feel that our everyday life is more manageable again. Not perfect. But in a way that we're not at our limit every day. It's good that Hatice takes on exactly what has the biggest effect for us: order in a specific place – and occasional relief because Lio gets attention that remains calm.And what is just as important for us as a family: With Hatice, we don't have to explain anything. Neither that we are a lesbian couple, nor that ADHD is not "bad upbringing." It's about respect, good cooperation, and practical help that really makes a difference in everyday life.
What you get with AlleFarben
We offer you practical help and a respectful approach that takes diversity into account. We are respectful and discuss everything clearly with you so that you can feel safe in your home.
Ein Mann in einem tropischen Hemd sitzt an einem überfüllten Schreibtisch und blättert in einem Sammelalbum.
Respect & Queersensitivity
You don't have to explain yourself. We ensure a discrimination-free environment and a good feeling in your home
Zwei Frauen in einer Küche; eine lächelt mit einer Tasse, während die andere Kaffee zubereitet.
Everyday relevance & Flexibility
You receive practical support that is fully oriented to your everyday life. We know that every day is different and want to offer you exactly the help you need without overwhelming you.
Mann mit Glatze telefoniert lächelnd am Schreibtisch, Bildschirm und Notizbuch sichtbar.
Clear Agreements
Together we clarify requirements, scope, and process, so that support becomes reliably plannable.
Gruppe von zehn lächelnden Personen in einem hellen Raum, einige tragen Brillen.
We are AlleFarben Alltagshilfe
We are more than an everyday assistance service. We are a place for people who want to feel seen. We create everyday life that supports, connects and makes visible. We believe in diversity - and in the good that can arise when people treat each other with respect.
What makes us special – From the community - for the community
LGBTI* people, in particular, frequently report discrimination, a lack of sensitivity, and a lack of understanding in household services and care contexts.We know these experiences from our own lives – as lesbian, gay, bi, trans, and intersex people and from our many years of work in the field of care and counseling.We founded AlleFarben Alltagshilfe to offer reliable, discrimination-free, and diversity-sensitive support. Our work is based on respect, transparency, and the knowledge of how important a safe space in one's own home is.
Mann hält Schild mit der Aufschrift „Vielfalt Leben, Vielfalt Pflegen“ bei einer Pride-Parade.
We are part of the LGBTI* community.
We know what matters when trust and respect are non-negotiable – and we work in a way that you don't have to explain yourself.
Experience in Care & Consulting
More than 10 years of experience in care consulting and counseling contexts, including gay counseling. Many of our team members have worked in care and bring practical knowledge.
Networked
We are networked in Berlin and nationwide to make queer care and queer-sensitive everyday help visible - We are, among others, in exchange with BISS e. V., RUT Berlin, LesLeFam, Mann-O-Meter, the Schwulenberatung, etc...
Visible
We regularly bring the topic to the public – e.g. in specialist articles in the Siegessäule, at specialist events, in the nursing podcast "Mein Pflegecafé" and in nursing training.
Committed
We engage in exchange with politics and specialist bodies, e.g. with state care commissioners, and contribute to strategies and measures for greater safety of queer people in healthcare.
Why AlleFarben Everyday Help?
Your benefits with queer-sensitive everyday help in Berlin
§ 45a SGB XI recognized
As a recognized service for daily support, you can bill many services through long-term care insurance benefits (e.g., relief amount).
Zwei Frauen spielen mit einem Baby auf dem Boden, während eine Haushälterin im Kinderzimmer putzt.
We are proud of the positive feedback from our clients, who appreciate our empathetic and professional support.
4.9/5
Based on the last customer survey from 11/2025 with over 120 responses.
Available city-wide in Berlin
We are there for you in Berlin! Our focus is on respectful and personal care that is tailored precisely to your needs.
Sensitivity & Respect
Our helpers are specially trained to understand and respect the needs of the LSBTIQ+ community.
Suitable for your everyday life
Together we discuss which services you need and what rhythm suits you best.
Local reference
We are well connected in care and support structures. In this way, we bring the topics of everyday help and queer care further into the community, to other support services and into politics.
Security & Trust
All our employees are carefully selected, trained and have the necessary qualifications.
Testimonials from our customers
True stories from people who have experienced our caring and respectful daily support.
Lächelnde ältere Frau mit grauem Haar, Brille und blauem Blumenkleid vor grünem Hintergrund.
Renate (81)
Senior | Berlin
Renate tells us how, with Betty's support, she now receives reliable and respectful help at home.
Jürgen (76)
Living with HIV since 1988 | Berlin
Jürgen reports how the support helps him in everyday life. The regular accompaniment helps him to complete daily tasks and contributes to more independence and a better quality of life.
Älterer Mann mit Bart, schwarzer Mütze und beigem Trainingsanzug, der lachend in die Kamera blickt.
Lachende Person mit schwarzem T-Shirt, schwarzer Jacke mit gelben Blumen und Brille.
Sasha (26)
ME/CFS changed everything | Berlin
Sasha tells how supportive accompaniment helps to create everyday structures without overwhelming.
Kathi (41) and Stefanie (48)
with her son Lio | Berlin
They are married and live with their 7-year-old son Lio, who has ADHD. They report how reliable daily help relieves their family and allows them more peace and structure in everyday life.
Zwei Frauen lächeln, die eine hält ein Baby, das gestreifte Kleidung trägt.
Frequently Asked Questions
Here you will find answers to the most common questions about our services. We want to make all important information easily accessible to you.
01
What kind of everyday help most effectively relieves families with ADHD—without additional pressure?
What often helps most: concrete, manageable goals per appointment (e.g., "one room finished," "reset kitchen," "laundry run + put away"). It's important not to open too many construction sites at once. This reduces overstimulation, creates visible order, and improves the mood in the entire household. Relief also means: parents get short, real breaks instead of constantly moderating. Everyday help is effective when it remains realistic and doesn't create the feeling, "now everything has to be perfect."
02
How do you deal with overstimulation, impulsivity, or changing daily moods in children?
We work with clear, calm processes and without judgment. If children are present, fixed structures help: short announcements, little parallel communication, and previously agreed rules (e.g., which rooms are off-limits, when quiet times apply). You decide if and how interaction with the child should be part of the support (e.g., a short activity while you do something). The goal is an appointment that stabilizes everyday life instead of creating new conflicts.
03
What arrangements are important so that everyday help in families does not become an "additional burden"?
Clarify three things beforehand: priorities (what has the greatest effect), responsibilities (who decides in the meeting), and communication channel (e.g., a short note after the intervention, instead of long conversations). Also set boundaries: What should not be changed, which organizational systems work for you, and how sensitive topics are handled. If that's in place, help becomes plannable and you avoid the typical problem that support is well-intentioned but misses the mark of your family life.
04
Can I get support even if I don't have a care level – and what would be sensible next steps?
Yes, support can also be organized without a care level, but then often privately or through other channels. If you suspect that a care level or another entitlement might be possible, a structured check is useful: What limitations exist in everyday life, how constant is the need for support, what medical/therapeutic documents are available. From this, it can be deduced whether an application is realistic and what advice would be useful. This way, you make decisions based on facts instead of hope or frustration.
Your inquiry to us
Let's talk about your situation and find support
We are there for you when you need us. Whether you need help with household chores, accompaniment to appointments, or support with organization and documents: Our everyday helpers are by your side. Together we will find a solution that suits you and your everyday life.
We offer queer‒sensitive everyday support for all Berliners with a special focus on the LSBTIQ+ community and their supportive individuals.