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Experience Report

“Here’s the kicker”

Jürgen, who is 76 years old, tells us how Andreas is a great help in his everyday life and enriches his life.

Smiling man with a black beanie and a beige sports jacket.

“Here’s the kicker”

I am 76 years old, gay, and have been living with HIV for over 30 years. I have been through a lot in my life, and the years have left their mark – not just physically, but also emotionally. I used to be an active part of the gay community, but in recent years, I have often withdrawn. The energy was lacking, everyday life became more complicated, and I sometimes felt quite lost. But then Andreas came into my life – and that changed everything.Andreas visits me every week, always with an open ear and a smile on his face. We then sit in my small apartment, drink coffee, and talk about everything that concerns us – sometimes serious topics, sometimes just nonsense. Andreas has the ability to make every encounter light and pleasant. But he doesn't just help me with emotional support. Especially all the billing with the insurance, which always gave me headaches, he takes care of for me. I have no idea how he does it, but he always keeps track and ensures that everything is processed correctly. That takes so much stress off me and gives me the feeling of having control over my life again.

Two men smile at the camera, one with a cap and beard, the other in a black Adidas sweater.

“So much I still have to look forward to”

But the best is yet to come: once a month we do something special – cinema, theatre or a nice café. These excursions are like a little highlight for me. In the past, I wouldn't have brought myself to go out alone, but Andreas got me out again. It feels so good to just get out, enjoy culture and let myself be pampered a little. These hours are so valuable because I feel that I am not alone and that I am still a part of the world out there.What I particularly appreciate about Andreas is that he accepts me exactly as I am. There are no prejudices, no fear of contact – he understands my situation, both as an older gay man and as someone living with HIV. That is rare. This acceptance and the feeling of being understood are indescribably valuable.Andreas not only brings order into my everyday life, he also brings warmth and joy back into my life. Thanks to him, I feel that even at my age I still have something to experience, that there is still so much to look forward to. For that, I am more than grateful to him.

What you get with AlleFarben

Stigmatization has no place with us!

We offer you practical help and a diverse approach. We are respectful and discuss everything clearly with you so that you can feel safe in your home.

An older man in a tropical shirt sits at a messy desk, leafing through a scrapbook.

Respect & Queersensitivity

You don't have to explain yourself. We ensure a non-discriminatory approach and a good feeling in your home

Two women in a kitchen: one drinks coffee and the other pours coffee into a coffee maker.

Everyday relevance & Flexibility

You will receive practical support that is fully oriented to your daily life. We know that every day is different and want to offer you exactly the help you need, without overwhelming you.

A smiling man talks on the phone at his desk with a computer and a notebook.

Clear Agreements

Together, we clarify requirements, scope, and procedures so that support becomes reliably plannable.

From the community - for the community

What makes us special – From the community - for the community

LGBTI* people, in particular, frequently report discrimination, a lack of sensitivity, and a lack of understanding in household services and care contexts.We know these experiences from our own lives – as lesbian, gay, bi, trans and inter persons and from our many years of work in care and counselling.We founded AlleFarben Alltagshilfe to offer reliable, discrimination-free and diversity-sensitive support. Our work is based on respect, transparency and the knowledge of how important a safe space in one's own home is.

A man in a black T-shirt holds a sign reading Vielfalt Leben Vielfalt Pflegen at a Pride parade.

We are part of the LSBTI* community.

We know what matters when trust and respect are non-negotiable – and we work in a way that you don't have to explain yourself.

Experience in Care & Consulting

More than 10 years of experience in care consulting and counseling contexts, including gay counseling. Many of our team members have worked in care and bring practical knowledge.

Networked

We are networked in Berlin and nationwide to make queer care and queer-sensitive everyday help visible - We are, among others, in exchange with BISS e. V., RUT Berlin, LesLeFam, Mann-O-Meter, Schwulenberatung, etc...

Visible

We regularly bring the topic to the public – e.g. in specialist articles in the Siegessäule, at specialist events, in the nursing podcast "Mein Pflegecafé" and in nursing training.

Committed

We engage in exchange with politics and specialist bodies, e.g. with state care commissioners, and contribute to strategies and measures for greater safety of queer people in healthcare.

Why AlleFarben Everyday Help?

Your advantages with queer-sensitive everyday help in Berlin

§ 45a SGB XI recognized

As a recognized service for support in everyday life, you can bill many services through long-term care insurance benefits (e.g., relief amount).

Four men of different ages pose smiling in a room with abstract artworks.

We are proud of the positive feedback from our clients, who appreciate our empathetic and professional support.

4.9/5

Based on the last customer survey from 11/2025 with over 120 responses.

Available city-wide in Berlin

We are here for you in Berlin! Our focus is on respectful and personal care, tailored precisely to your needs.

Sensitivity & Respect

Our helpers are specially trained to understand and respect the needs of the LSBTIQ+ community.

Fits your everyday life

Together we discuss which services you need and at what rhythm they best suit you.

Local Reference

We are well connected in care and support structures. In this way, we bring the topics of everyday help and queer care further into the community, to other support services and into politics.

Security & Trust

All our employees are carefully selected, trained and have the necessary qualifications.

Testimonials

Testimonials from our customers

Real stories from people who have experienced our caring and respectful daily assistance.

Renate tells us how, with Betty's support, she now receives reliable and respectful help at home.
Renate (81)Renate (81)Seniorin | Berlin
To the experience report
Jürgen reports how the support helps him in everyday life. The regular accompaniment helps him to complete daily tasks and contributes to more independence and a better quality of life.
Jürgen (76)Jürgen (76)Living with HIV since 1988 | Berlin
To the experience report
Sasha tells how supportive guidance helps to create structures that are now suitable for everyday use, without overwhelming.
Sasha (26)Sasha (26)ME/CFS changed everything | Berlin
To the experience report
They are married and live with their 7-year-old son Lio, who has ADHD. They report how reliable everyday help relieves their family and allows them more peace and structure in everyday life.
Kathi (41) and Stefanie (48)Kathi (41) and Stefanie (48)with her son Lio | Berlin
To the experience report
Good to know

Frequently Asked Questions

Here you will find answers to the most frequently asked questions about our services.

HIV-sensitive means: no stigma, no hasty assumptions, no transgressions. We treat health information confidentially and discuss with you what is relevant (e.g., appointments, documents, medication organization – only if you want that). Discretion is also practical: no conversations in the hallway, no visible hints in documents, no sharing with third parties. This way, your privacy remains protected, and you don't have to "watch out" for what becomes incidentally visible in everyday life.

Your inquiry to us

Let's talk about your situation and find support

We are there for you when you need us. Whether you are looking for help around the house, an escort to appointments, or support with organization and paperwork: Our everyday helpers are there for you. Together we will find a solution that suits you and your everyday life.

  • Individual everyday assistance throughout Berlin
  • Reliable Everyday Help
  • Transparent pricing, no hidden costs