"Here’s the kicker"
I am 76 years old, gay, and have been living with HIV for over 30 years. I have been through a lot in my life, and the years have left their mark – not just physically, but also emotionally. I used to be an active part of the gay community, but in recent years, I have often withdrawn. The energy was lacking, everyday life became more complicated, and I sometimes felt quite lost. But then Andreas came into my life – and that changed everything.Andreas visits me every week, always with an open ear and a smile on his face. We then sit in my small apartment, drink coffee, and talk about everything that concerns us – sometimes serious topics, sometimes just nonsense. Andreas has the ability to make every encounter light and pleasant. But he doesn't just help me with emotional support. Especially all the billing with the insurance, which always gave me headaches, he takes care of for me. I have no idea how he does it, but he always keeps track and ensures that everything is processed correctly. That takes so much stress off me and gives me the feeling of having control over my life again.
"So much I still have to look forward to"
But the best is yet to come: once a month we do something special – cinema, theatre or a nice café. These excursions are like a little highlight for me. In the past, I wouldn't have brought myself to go out alone, but Andreas got me out again. It feels so good to just get out, enjoy culture and let myself be pampered a little. These hours are so valuable because I feel that I am not alone and that I am still a part of the world out there.What I particularly appreciate about Andreas is that he accepts me exactly as I am. There are no prejudices, no fear of contact – he understands my situation, both as an older gay man and as someone living with HIV. That is rare. This acceptance and the feeling of being understood are indescribably valuable.Andreas not only brings order into my everyday life, he also brings warmth and joy back into my life. Thanks to him, I feel that even at my age I still have something to experience, that there is still so much to look forward to. For that, I am more than grateful to him.
Respect & Queersensitivity
You don't have to explain yourself. We ensure a non-discriminatory approach and a good feeling in your home
Everyday relevance & Flexibility
You will receive practical support that is fully oriented to your daily life. We know that every day is different and want to offer you exactly the help you need, without overwhelming you.
Clear Agreements
Together, we clarify requirements, scope, and procedures so that support becomes reliably plannable.
What makes us special – From the community - for the community
LGBTI* people, in particular, frequently report discrimination, a lack of sensitivity, and a lack of understanding in household services and care contexts.We know these experiences from our own lives – as lesbian, gay, bi, trans and inter persons and from our many years of work in care and counselling.We founded AlleFarben Alltagshilfe to offer reliable, discrimination-free and diversity-sensitive support. Our work is based on respect, transparency and the knowledge of how important a safe space in one's own home is.
We are part of the LSBTI* community.
We know what matters when trust and respect are non-negotiable – and we work in a way that you don't have to explain yourself.
Experience in Care & Consulting
More than 10 years of experience in care consulting and counseling contexts, including gay counseling. Many of our team members have worked in care and bring practical knowledge.
Networked
We are networked in Berlin and nationwide to make queer care and queer-sensitive everyday help visible - We are, among others, in exchange with BISS e. V., RUT Berlin, LesLeFam, Mann-O-Meter, Schwulenberatung, etc...
Visible
We regularly bring the topic to the public – e.g. in specialist articles in the Siegessäule, at specialist events, in the nursing podcast "Mein Pflegecafé" and in nursing training.
Committed
We engage in exchange with politics and specialist bodies, e.g. with state care commissioners, and contribute to strategies and measures for greater safety of queer people in healthcare.
Why AlleFarben Everyday Help?
Your advantages with queer-sensitive everyday help in Berlin
§ 45a SGB XI recognized
As a recognized service for support in everyday life, you can bill many services through long-term care insurance benefits (e.g., relief amount).
Available city-wide in Berlin
We are here for you in Berlin! Our focus is on respectful and personal care, tailored precisely to your needs.
Sensitivity & Respect
Our helpers are specially trained to understand and respect the needs of the LSBTIQ+ community.
Fits your everyday life
Together we discuss which services you need and at what rhythm they best suit you.
Local Reference
We are well connected in care and support structures. In this way, we bring the topics of everyday help and queer care further into the community, to other support services and into politics.
Security & Trust
All our employees are carefully selected, trained and have the necessary qualifications.
Testimonials from our customers
Real stories from people who have experienced our caring and respectful daily assistance.
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our services.
01
How do you ensure HIV sensitivity – and what does that mean for discretion in everyday life?
HIV-sensitive means: no stigma, no hasty assumptions, no transgressions. We treat health information confidentially and discuss with you what is relevant (e.g., appointments, documents, medication organization – only if you want that). Discretion is also practical: no conversations in the hallway, no visible hints in documents, no sharing with third parties. This way, your privacy remains protected, and you don't have to "watch out" for what becomes incidentally visible in everyday life.
02
What organizational help is realistic with insurance, billing, and mail – and how do you stay in control?
We can help you organize documents, pre-sort letters, structure to-dos, and support you with filling out/understanding. Important: You remain able to make decisions. We will explain to you in an understandable way what a letter means, what deadlines apply, and what next steps make sense. If you wish, we can set up a simple system (folder/binder, fixed filing, monthly routine) so that you have less stress in the long term and don't have to solve everything "all at once."
03
How does accompaniment to doctors or authorities work – and what if you have had bad experiences?
Accompaniment means: You don't go alone, and you don't have to manage everything at once. First, we clarify what you need: just being present, taking notes, reminding of deadlines, or maintaining conversation structure. If you have experienced discrimination, you can briefly state it – then we pay special attention to respectful communication and clear boundaries. The goal is an appointment after which you know what has been decided and what happens next, without feeling overwhelmed.
04
What services can the long-term care insurance typically cover – and what evidence is important for this?
If a care level exists, services such as relief services according to §45a SGB XI, relief amount, or substitute care may be relevant depending on the situation. Crucial factors are budget status, type of service, and clean documentation (date, duration, type of support). We can clarify with you which service best suits your specific needs and what you need to provide to the care insurance fund for it. This way, you reduce queries and avoid having to pay for services privately, even though budgets would be available.
Your inquiry to us
Let's talk about your situation and find support
We are there for you when you need us. Whether you are looking for help around the house, an escort to appointments, or support with organization and paperwork: Our everyday helpers are there for you. Together we will find a solution that suits you and your everyday life.
AlleFarben
Everyday Help
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Contact us
030 52006445
hello@allefarben-alltagshilfe.de
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