Financing

Your support. Your life. Your standards.

AlleFarben Alltagshilfe combines practical support with good orientation in the jungle of services. We show you which financing options are available to you and how you can use them easily. It's not just about hours in the household, but about security in everyday life – with a service that works with queer and diversity sensitivity. We also convey this understanding externally: through QueerPflege, collaborations and educational work.
For all who love diversity!
Zwei Männer sitzen lächelnd auf einem beigen Sofa; der ältere links trägt eine schwarze Mütze und einen beigen Trainingsanzug.
Ein Mann und eine Frau lächeln in die Kamera, mit einem Gebäude und Gerüst im Hintergrund.
Zwei Frauen sitzen an einem Holztisch, eine schreibt auf Dokumenten, die andere hält Papiere.
Financing your everyday help
We'll explain it to you.
Financing is often the point where good support fails – even though claims actually exist. We make this transparent: What services can AlleFarben Alltagshilfe co-finance, how high is the budget, and how does billing work? You get the most important information here in a clear form. If something is regulated differently with your long-term care insurance, we will clarify it with you before the start so that you have planning security.
Blick auf einen Raum mit einem Fenster, das den Berliner Fernsehturm zeigt, und einer Tasse mit Regenbogenstreifen.
Relief services
If you have care level 1-5 and are supported at home, you are entitled to the relief amount: up to €131 per month (i.e. up to €1,572 per year). This budget is intended to finance support in everyday life – for example, household help, companionship (shopping, appointments), care/daily structure or relief for relatives. Important: The long-term care insurance fund usually only covers costs if the service is recognized under state law. You do not have to "use up" the amount monthly: Unused budget is saved. Remaining amounts from one year can be used until June 30 of the following year – after that they expire. Many use this to call up more hours during stressful phases. As a rule, we bill your long-term care insurance fund directly. This means: no advance payment, no collecting receipts. If your long-term care insurance fund does not allow direct billing in individual cases, it works alternatively via cost reimbursement (submitting an invoice) – we clarify this before the start.
4h help per month
Blick auf einen Raum mit Fenster, Fernsehturm, einem Becher und einer Pflanze auf einem Regal.
Preventive care
If you have care level 2-5 and live at home, you can use hourly respite care if there is a regular private support person (so-called caregiver). This makes sense if you need help on an ad-hoc basis, for example, for appointments, errands, or in the household. You don't have to "save up" the budget as with the relief amount: Hourly respite care is paid from the joint annual amount: up to €3,539 per calendar year. Unused amounts expire on December 31st and are available again in the new year. Nothing can be carried over to the following year. For billing purposes: The nursing care insurance fund must generally know that you are normally supported at home by at least one private caregiver (e.g., also (anonymously!) neighbor or friend; no family relationship necessary). In many cases, we can handle the processing with the nursing care insurance fund directly. If your fund does not allow direct billing in individual cases, it will alternatively be handled via cost reimbursement (submit invoice) – we will clarify this before starting.
+ 12h help per month
Helles Zimmer mit Blick auf den Berliner Fernsehturm, einer Tasse mit Regenbogenstreifen und einer Pflanze.
Combination care
(conversion claim)
You may use up to 40% of your care benefits for everyday assistance. Care benefits are the budget of the care insurance for professional care providers (nursing services, everyday assistance). The advantage: Despite the conversion, you will continue to receive care allowance (proportionately).
You still have care allowance available and can use more everyday assistance.
You don't have to save anything here: The conversion claim is calculated monthly. What you don't use in one month is not carried over to the next month.
We will take care of the billing.
+ approx. 15 hours per month
Ein bunter Becher und eine Topfpflanze stehen auf einem Regal, mit dem Berliner Fernsehturm im Hintergrund.
Care allowance
If you have care level 2-5 and are supported at home, you can receive care allowance. This is money for free disposal, so you can organize your support yourself – for example, for AlleFarben everyday help if you want additional help. The amount (as of 2026) is €347 (CL2), €599 (CL3), €800 (CL4), and €990 (CL5) per month. Care allowance does not expire: it is paid to you monthly, and you decide what you use it for – you can also save it. The only important thing is: if you receive care allowance, counseling sessions are mandatory so that the care insurance continues to pay (CL2-3: once every six months, CL4-5: once every quarter). Billing is the simplest: the care allowance comes directly to your account, without invoices and without proof to the care insurance. If you combine care allowance with other benefits (e.g., conversion claim), the care insurance adjusts the payment proportionally – so you often continue to receive care allowance, just in the corresponding amount.
+ approx. 25 hrs. per month
How many hours of help does the long-term care insurance cover?
If you have a care level, you are entitled to various benefits from long-term care insurance. For care level 1, these are somewhat lower than for care levels 2 to 5. Here we give you an overview of how high the benefits from long-term care insurance are.
Care Level 1
Small help
4 Hours per month
Additional payment 5.00 EUR per month
In care level 1, you are entitled to the relief amount. This amount is intended for your help and support in everyday life.
We use for billing
Care Level 2
Little Help
4 hours per month
Additional payment 5.00 EUR per month
In care level 2, you are entitled to the relief amount. This amount is intended for your help and support in everyday life.
We use for billing
Basic help
12 hours per month
No extra charge
In care level 2, you are entitled to all benefits from the long‒term care insurance fund. Here you use the budget for the relief amount as well as for substitute and short‒term care.Your care allowance will continue to be paid in full.
We use for billing
Extended Help
21 hoursper month
No additional payment
With care level 2, you are entitled to all benefits from the long‒term care insurance fund. We use all possibilities of the long‒term care insurance fund to organize your daily help. You will continue to receive 208 EUR in care allowance.
We use for billing
Comprehensive Help
28 hours per month
No extra charge
In care level 2, you are entitled to all benefits from the long‒term care insurance fund. We use all options of the long‒term care insurance fund to organize your daily help.We use the entire care allowance for your support.
We use for billing
Care Level 3
Small help
4 hours per month
Additional payment 5.00 EUR per month
In care level 3, you are entitled to the relief amount. This amount is intended for your help and support in everyday life.
We use for billing
Basic help
12 hours per month
No extra charge
In care level 3, you are entitled to all benefits from the care insurance fund. Here you use the budget for the relief amount as well as for substitute and short‒term care. Your care allowance will continue to be paid in full.
We use for billing
Advanced Help
30 hours per month
no additional payment
In care level 3 you are entitled to all benefits from the care insurance fund. We use all options of the care insurance fund to organize your daily help. You will continue to receive 359 EUR in care allowance.
We use for billing
Comprehensive Help
40 hours per month
No extra charge
In care level 3, you are entitled to all benefits from the care insurance fund. We utilize all options of the care insurance fund to organize your daily assistance. We use the entire care allowance for your support.
We use for billing
Care Level 4
Little help
4 Hours per Month
Additional payment 5.00 EUR per month
In care level 4, you are entitled to the relief amount. This amount is intended for your help and support in everyday life.
We use for billing
Basic help
12 hours per month
no additional payment
With care level 4, you are entitled to all benefits from the long‒term care insurance fund. Here you use the budget for the relief amount as well as for respite and short‒term care. Your care allowance will continue to be paid in full.
We use for billing
Advanced Help
34 hoursper month
No extra charge
In care level 4, you are entitled to all benefits from the nursing care insurance fund. We use all options of the nursing care insurance fund to organize your daily help. You will continue to receive 479 EUR in nursing care benefits.
We use for billing
Comprehensive help
48 hours per month
No extra charge
In care grade 4, you are entitled to all benefits from the care insurance. We use all possibilities of the care insurance to organize your daily help.We use the entire care allowance for your support.
We use for billing
Care Level 5
Little help
4 hours per month
Additional payment 5.00 EUR per month
In care level 5, you are entitled to the relief amount. This amount is intended for your help and support in everyday life.
We use for billing
Basic help
12 hours per month
no additional payment
In care level 5, you are entitled to all benefits from the care insurance fund. Here you use the budget of the relief amount as well as the prevention and short‒term care.Your care allowance will continue to be paid in full.
We use for billing
Advanced Help
39 hoursper month
No extra charge
In care level 5, you are entitled to all benefits from the nursing care insurance. We utilize all possibilities of the nursing care insurance to organize your daily assistance. You will continue to receive 594 EUR in care allowance.
We use for billing
Comprehensive Help
57 hoursper month
no additional payment
In care level 5 you are entitled to all benefits from the long‒term care insurance fund. We use all possibilities of the long‒term care insurance fund to organize your daily help.We use the entire care allowance for your support.
We use for billing
Frequently Asked Questions
Find answers to common learning questions, from class format and payment options to progress tracking.
What services does AlleFarben Alltagshilfe offer in Berlin?
AlleFarben Alltagshilfe supports you in your daily life in Berlin – in a way that suits your life. This includes household help (e.g. tidying up, laundry, cleaning), accompaniment and errands (e.g. doctor's appointments, shopping, messenger services), care & companionship (e.g. conversations, walks, games) as well as leisure and cultural accompaniment. If you also need relief with paperwork, we also support you with mail, invoices and forms.
What does "queer-sensitive everyday help" mean at AlleFarben?
Queersensible everyday help means: You are respected just as you are. We pay attention to address, privacy, and boundaries, and work in a discrimination-sensitive way so that you can feel safe in your home. Many people have had bad experiences in support systems – at AlleFarben, support should relieve and not cost additional energy. You don't have to explain yourself; you can rely on clear agreements and respectful treatment.
Can the support be financed through long-term care insurance?
Yes, that is possible. AlleFarben Alltagshilfe is approved according to § 45a SGB XI – this means that support can be financed through long-term care insurance benefits, depending on the requirements. Which financing option suits your case depends on your situation. We will explain the next steps to you in an understandable way and tell you what information is useful so that you don't have to deal with the issue alone.
Which cash benefits do you support in special situations?
In certain situations, benefits from health or long-term care insurance funds may be applicable – for example, household help after a hospital stay (§ 38 SGB V), household help around pregnancy/childbirth (§ 24 SGB V), or respite care/substitute care if a caregiver is temporarily unavailable. We also offer queer-sensitive care counseling according to § 7a SGB XI as well as counseling visits for care allowance according to § 37.3 SGB XI (care level 2-5 mandatory, care level 1 possible). We help you understand what suits you and how to practically organize the support.
We offer queer‒sensitive everyday support for all Berliners with a special focus on the LSBTIQ+ community and their supportive individuals.